Home Health & Senior Living
Caregivers accept the first job that calls them back
A caregiver applies at 9pm after the last visit of the day. Morgan runs the interview that night, confirms certification, transportation and availability, and your scheduler opens a scored candidate before the morning routes go out.
Trusted by home care and senior living providers
Home care and senior living hiring is decided by who calls the caregiver back first
Speed decides who you get
Caregivers and aides apply to several providers on the same evening. The provider who calls first usually gets them, and a callback the next afternoon is already too late.
Certifications, transportation and availability all have to be checked before anyone is scheduled
A home health aide certificate, a driver’s licence and the hours somebody can actually work cannot wait in a queue. Sending the wrong person into a client’s home is a compliance problem, not just a staffing one.
Your schedulers are not recruiters
The people covering visits and shifts are running operations at the same time. Screening is the first thing to slip when a client’s needs change or somebody calls out.
1 minute
median time from application to interview
98%
of candidates rate the AI interview positively
24/7
interviewing, including nights and weekends
Roles Morgan screens across home health and senior living
Every one interviewed against the same rubric, in the language they applied in.
Caregivers and home care aides
Certified nursing assistants and home health aides
Registered nurses and LPNs
Nurse case managers and clinical supervisors
Physical, occupational and speech therapists
Medication technicians
Dining, culinary and housekeeping staff
Schedulers, staffing coordinators and drivers
What it looks like plugged into your ATS
1
A visit or shift opens
Morgan picks up the role and starts screening applicants against your criteria immediately.
2
Applicants get a call
Every applicant is contacted by phone or text within minutes, whatever time they applied.
3
They talk between visits
Candidates interview in the evening or at weekends, in the language they applied in.
4
Scorecards reach the scheduler
Scores, transcripts and recordings land on the candidate record, ready for the morning.
THE SCORECARD
What your scheduler actually sees
Availability and shift fit
Certifications and licences
Transportation
Work eligibility
Care scenario judgment
Knockout questions
Dana R.
Screened by Morgan · Caregiver, evenings, Northgate
Recommended
9.1
overall / 10
Availability and shift fit
9.2
Certifications and licences
8.6
Transportation
9.5
Work eligibility
10
Care scenario judgment
8.1
Transcript
Recording
ID verified
Knockouts
M
Mobile
Morgan · AI Recruiter
Today 9:45pm
Hi Dana, thanks for applying for the evening caregiver role we posted at Northgate. I just have a few questions. Are you free to talk now?
Yes. Is this one client or a route of visits?
A route, four evenings a week. I will run through the rest on the call.
That works for me. Go ahead.
Great, calling you now.
Morgan is calling Dana…
Interview completed 9:19pm · scorecard sent to the scheduler
What this is worth at your volume
What an unscreened applicant costs a home care or senior living provider
Put in your own monthly applicant volume, the length of a typical screening call and your loaded recruiter cost. The result is recruiter hours reclaimed and cost avoided at your numbers, not ours.
CUSTOMER PROOF
Built for the pace of care hiring
Sequoia Living cut time-to-fill by 50%
Sequoia Living is a Bay Area nonprofit that serves about 7,000 older adults across four Life Plan communities, three affordable housing communities and two senior centers. Its HR team was spending weeks on resume review, outreach and phone screens, and average time-to-fill had passed a month.
Sequoia Living now completes the initial screen for a requisition in about four days. Recruiters carry roughly twice the requisition load without a larger team, and applicants hear back within minutes of applying. Read the Sequoia Living case study.
IntelliChoice Home Care and Annexus Health also run hiring through Tenzo. Morgan contacts every applicant within minutes rather than in the order a coordinator reaches them, interviews around visit and shift patterns in 40+ languages, and scores every candidate against the same rubric.
Home care and senior living hiring, answered
What administrators, directors of nursing and staffing coordinators ask us before they roll this out.
Can Morgan screen for certifications, licences and driving?
Yes. Certification, licence and driving questions are part of the interview, and you set them as knockouts so anyone who does not hold them is filtered before a scheduler sees the shortlist. Scorecards are fully customizable per requisition.
Can candidates interview outside business hours?
Yes. Morgan interviews 24/7, including nights and weekends, which is when most caregivers and aides are free to talk.
What does Tenzo write back into our ATS?
A score, a full transcript, and the interview recording, attached to the candidate record. Tenzo integrates with 57+ ATS and CRM platforms, including Bullhorn, Workday, iCIMS, SAP SuccessFactors, UKG, Dayforce, ADP, Greenhouse, SmartRecruiters, Workable, Jobvite, Ashby, Avature, Cornerstone, Oracle, Taleo, PageUp and Salesforce.
Will candidates actually complete an AI interview?
98% of candidates rate the AI interview positively, and the median time from application to interview is one minute. Morgan interviews in 40+ languages, so candidates are screened in the language they applied in.
How do you stop people gaming the interview?
Candidate identity is verified as part of the interview, and Tenzo checks for behavioural signals of coaching or impersonation. Every interview leaves a recorded, transcribed artifact you can review.
Is this compliant enough for our legal team?
Tenzo is SOC 2 Type II certified and GDPR compliant. Morgan does not make the hiring decision — it produces a rubric-scored, auditable record and a human decides.
Other teams with the same problem
If you hire across more than one of these, the same setup covers all of them. Pick whichever is closest to the requisition you are trying to fill.
Healthcare
Around-the-clock screening for clinical, allied and support roles across hospital systems, medical groups and clinics.
Hourly & Frontline Hiring
Phone-first screening for hourly and frontline roles, in minutes rather than days.
Multilingual & Bilingual Hiring
Interviews in the candidate's own language, scored against the same criteria as everyone else's.
Bring us one open caregiver role and we will screen it for you
Give us thirty minutes on a live opening. You will see scored candidates the same day.