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Candidate Terms of Service

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Introduction. These Terms of Service (“Terms”) govern your participation in an interview or screening process conducted through the Tenzo AI platform, operated by Salv AI, Inc., doing business as Tenzo AI (“Tenzo AI,” “we,” “us,” or “our”).
By participating in an interview using our services, you agree to these Terms.

If you do not agree to these Terms, do not proceed with the interview.

1. Purpose of the Service

Tenzo AI provides tools that help organizations conduct and evaluate interviews.
If you are interviewing with a company, that organization (the “Employer”) is the entity evaluating your candidacy and making all hiring decisions.
We provide technology; we do not make hiring decisions.

2. Relationship Between You, Tenzo AI, and the Employer

• The Employer is the controller of your interview results and any hiring decisions.
• Tenzo AI acts as a processor or service provider that processes your information on behalf of the Employer.
• Questions about hiring outcomes should always be directed to the Employer, not Tenzo AI.

For details about how your information is collected and used, please review our Privacy Policy at https://www.tenzo.ai/privacy-policy.

3. What Data We Collect During Your Interview

Depending on the interview format, we may collect:

• Audio and/or video recordings
• Your spoken responses and any text or documents you submit
• Technical metadata (e.g., device information, IP address, timestamps)
• Scoring or structured interview evaluations generated by the system

We may use automatic speech recognition or other AI models to transcribe, analyze, or summarize your responses.

We do not sell your personal data.

4. How Your Information Is Used

Your information may be used for:

• Transcribing and analyzing your interview responses
• Generating interview summaries or scores for the Employer
• Detecting technical issues or platform misuse
• Improving platform functionality (in de-identified or aggregated form only)

The Employer may store and use your interview information as part of their hiring processes.

5. Your Responsibilities

By participating, you agree that:

• You are the person completing the interview and not another individual or automated system.
• You will not attempt to circumvent, interfere with, or manipulate the interview process.
• You will not record, publish, or distribute the interview materials unless the Employer explicitly permits it.

6. Accuracy of Information

You are responsible for ensuring that the information you provide is truthful and accurate.
Providing false information may affect your candidacy.

7. No Guarantee of Employment

Participation in an interview does not guarantee:

• Hiring
• Future opportunities
• Feedback or scoring disclosure

All such decisions are made solely by the Employer.

8. Intellectual Property

• The platform and underlying technology are owned by Tenzo AI.
• Interview questions and materials may be proprietary to the Employer.
• You receive no license or rights to reproduce or reuse these materials.

9. Termination of Access

We may suspend or terminate your access if we determine that you:

• Attempted to cheat or misuse the platform
• Interfered with system integrity
• Violated these Terms or applicable law

The Employer may also restrict access at any time.

10. Disclaimers

The services are provided “as is” and without warranties, to the maximum extent allowed by law.
We do not guarantee:

• System uptime
• Error-free performance
• Accuracy of automated analysis or scoring

11. Limitation of Liability

To the fullest extent permitted by law:

• Tenzo AI is not liable for hiring outcomes or employment decisions.
• Our total liability related to your use of the service will not exceed $100 USD.

Some jurisdictions may not allow certain limitations; in those cases, we comply with applicable law.

12. Governing Law

These Terms are governed by the laws of the State of California, unless the Employer requires another jurisdiction under their hiring policies.

13. Contact

Questions or concerns? Contact us:
privacy@tenzo.ai
Salv AI, Inc. (dba Tenzo AI)
535 Broadway, San Francisco, CA 94133, USA

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