Hourly & Frontline Hiring
Hourly candidates do not wait by the phone
An applicant fills in a form on his phone at the bus stop. Morgan calls before he gets home, checks availability and transport, and the hiring manager opens a scored candidate that evening.
Trusted by the teams who hire at volume
Hourly hiring is decided by response time
They applied to five employers today
Hourly candidates apply in batches and take the first real offer. A callback two days later reaches someone who already started somewhere else.
Email is the wrong channel
Frontline candidates live on their phone. An emailed scheduling link is a step most of them will never take.
No-shows eat the interview slots
Booked interviews that nobody attends waste the hours a manager did set aside, and make the next week worse.
1 minute
median time from application to interview
24/7
interviewing, including nights and weekends
4.6/5
average candidate rating of the interview
Where frontline hiring happens
Every one interviewed against the same rubric, in the language they applied in.
Retail and store associates
Food service and kitchen staff
Warehouse and fulfilment
Delivery and last mile
Housekeeping and facilities
Caregivers and home care aides
Security and site staff
Production and light industrial
What it looks like plugged into your ATS
1
A role opens
Morgan picks it up and screens every applicant against availability, transport and the criteria you set.
2
They get a call or a text in minutes
Contact goes out by phone, text or WhatsApp as the application lands — not the next business day.
3
They interview right then
No scheduling link and no booked slot to miss. Candidates talk on their phone, in the language they applied in.
4
The manager sees a scored shortlist
Scores, transcripts and recordings land on the candidate record, ready to act on the same day.
THE SCORECARD
What your hiring manager actually sees
Availability and shift fit
Commute and reliable transport
Pay expectations
Work eligibility and age requirements
Role-specific experience
Knockout questions
Devon A.
Screened by Morgan · Crew Member, Site 22
Recommended
8.7
overall / 10
Availability and shift fit
9.2
Commute and reliable transport
8.6
Pay expectations
9.5
Work eligibility and age
10
Role-specific experience
8.1
Transcript
Recording
ID verified
Knockouts
M
Mobile
Morgan · AI Recruiter
Today 5:41pm
Hi Devon, thanks for applying for the crew member role we posted at Site 22. I just have a few questions. Are you free to talk now?
I am waiting for the bus. How many hours a week is it?
Between 28 and 35, and you set your days. I will cover the rest on the call.
Yes, I can talk now.
Great, calling you now.
Morgan is calling Devon…
Interview completed 5:53pm · scorecard sent to the hiring manager
Hear it yourself
Hear Morgan screen a frontline candidate
A real recorded interview, start to finish. This is what an applicant hears minutes after applying from their phone.
What this is worth at your volume
What slow callbacks cost on hourly requisitions
Enter your monthly applicant volume, a typical screening call length and your loaded cost. The calculator returns hours reclaimed and cost avoided at your numbers.
CUSTOMER PROOF
Proof from frontline employers
Speed is the whole mechanism
Kwik Trip and Victra run hiring through Tenzo. Morgan contacts every applicant within minutes by phone, text, email or WhatsApp, interviews around shift patterns in 40+ languages, and scores every candidate against the same rubric.
The median time from application to interview is one minute. Candidates average 4.6 out of 5 on the interview and 98% rate it positively — on a workforce that ignores most employer email.
Frontline hiring, answered
What operators and HR leaders ask us before they point Tenzo at hourly requisitions.
Do hourly candidates actually complete an AI interview?
They interview from their phone, on their own time. 98% rate the AI interview positively, the average rating is 4.6 out of 5, and the median time from application to interview is one minute.
Which channels does Morgan reach candidates on?
Phone, text, email and WhatsApp. For frontline roles, phone and text do most of the work.
Can candidates interview outside business hours?
Yes. Morgan interviews 24/7, including nights and weekends.
What if an applicant does not speak English?
Morgan interviews in 40+ languages. Candidates answer in the language they applied in, and you get one scorecard format back.
What does Tenzo write back into our ATS?
A score, a full transcript, and the interview recording, attached to the candidate record. Tenzo integrates with 57+ ATS and CRM platforms, including Workday, UKG, Dayforce, ADP, iCIMS, SAP SuccessFactors, Cornerstone, Greenhouse, SmartRecruiters, Workable, Jobvite, Ashby, Avature, Taleo, PageUp, Bullhorn and Salesforce.
Is this compliant enough for our legal team?
Tenzo is SOC 2 Type II certified and compliant with GDPR, CCPA and TCPA, and scoring is bias-aware. Morgan does not make the hiring decision — it produces a rubric-scored, auditable record and a human decides.
Other teams with the same problem
If you hire across more than one of these, the same setup covers all of them. Pick whichever is closest to the requisition you are trying to fill.
Retail, Restaurants & Hospitality
Screening that reaches hourly candidates on their phone within minutes, across every store and site.
High-Volume Hiring
Screening capacity that scales with the requisition, so volume stops being the reason good candidates go unreviewed.
Franchise & Multi-Location Networks
Central screening standards that work at every location, without taking hiring away from the operator.
Further reading on frontline hiring
Bring us one hourly requisition and we will screen it for you
Give us thirty minutes on a live frontline opening. You will see scored candidates the same day.